Bottlenecks in Remote IT and Operations Management

Interruption and Time Loss
Slow Response Times

Operational disruptions and productivity losses due to the inability to promptly address technical issues experienced by remote workers or field offices.

Security Risks
Uncontrolled Remote Access Tools

Teams using free or unauthorized tools outside of corporate control (Shadow IT) increases the risks of cyberattacks, data breaches, and GDPR violations.

High Site Costs
Physical Service Visits

The high budget burden created by the constant need for technical personnel to travel to the field to resolve equipment problems on production lines or in remote branches.

YOUR SOLUTION PARTNER

End-to-End Encrypted, Scalable Remote Access

With TeamViewer Enterprise, control your entire fleet of devices (computers, mobile devices, servers, and IoT/OT machines) from a single screen. Gain complete control over your IT operations by running them according to global security standards (ISO 27001) with 256-bit AES encryption, Two-Factor Authentication (2FA), and Active Directory (SSO) integrations.

The Impact of TeamViewer on Enterprise Infrastructure

65%
Lower On-Site Support Costs

TeamViewer Frontline and AR (Augmented Reality) solutions enable remotely directed field operations, reducing physical service and travel costs by an average of 65%.

Increase in First-Claim Resolution (FCR) Rate

Thanks to uninterrupted connectivity and advanced diagnostic tools, technical support teams are significantly more likely to resolve issues on the first contact.

FREQUENTLY ASKED QUESTIONS

TeamViewer Enterprise Licensing Frequently Asked Questions

What is the main difference between TeamViewer Tensor (Enterprise) and standard commercial licenses?
Can we provide smart glasses or AR (Augmented Reality) support for our field technical service team?
Why should I work with ETGİ Group instead of purchasing the license directly from the global website?